1. What are cookies?

Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners.

2. Types of cookies we use

• Strictly Necessary Cookies
  • These are essential for the website to function (e.g., security, page navigation, appointment booking forms). Without them, the site may not work correctly.
• Performance & Analytics Cookies
  • These help us understand how visitors use our site (e.g., which pages are most popular) so we can improve our services. We may use tools such as Google Analytics.
• Functionality Cookies
  • These remember your preferences (such as language or region) to provide a more personalised experience.
• Targeting/Advertising Cookies
  • We may use these to deliver relevant health information, campaigns, or services that may interest you.

3. Third‑party cookies

Some cookies are set by trusted third parties, such as analytics providers or advertising networks. These third parties may use cookies to collect information about your browsing activity across websites. For more details, please see their own privacy and cookies policies.

4. How long cookies stay on your device

• Session cookies: deleted when you close your browser.
• Persistent cookies: remain until they expire or you delete them.

5. Managing your cookie preferences

When you first visit our site, you will see a cookie banner giving you the option to:

• Accept all cookies
• Reject non‑essential cookies
• Manage your preferences

You can also control cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website (e.g., appointment booking).

6. Updates to this policy

We may update this Cookies Policy from time to time to reflect changes in technology, law, or our practices. Any updates will be posted on this page with a revised “last updated” date.

7. Contact us

If you have any questions about our use of cookies, please contact us:

Email: [email protected]